FAQs

Merchants

Q.

How is Shop Hacker free?

All products on the Shop Hacker platform are marked up a certain percent. This is how we generate revenue and why we are able to make the app free for everyone.

Q.

What is my margin on any Shop Hacker products I sell?

Shop Hacker provides merchants with a cost per product and lets the merchant determine the sales price point. The default margin is set to 30%. That said mark the products up as much as you see fit. With digital goods you can have 50% gross margins and still be price competitive in the marketplace.

Q.

Can I cancel my account at any time?

Yes. If you ever decide that Shop Hacker is not the right solution for your business, simply uninstall the application from your Shopify store.

Q.

Will my customers know the products are from Shop Hacker?

Yes. Upon purchase customers will receive an email from Shop Hacker with their product purchase info and the associated redemption instructions.

Q.

Are Shop Hacker’s products below “market” prices?

Yes. You should be able to mark up the Shop Hacker product in your store by 30-50% and still be under the market sales price.

Q.

More Questions?

If you’d like to email us, reach out to us here.


Vendors

Q.

What are the payment terms?

Net 30. Your dashboard has detailed info regarding your outstanding earnings and when you will be paid.

Q.

Are any digital items not permitted on the Shop Hacker network?

Each product on the platform must be approved by one of our Shop Hacker team members. In general we are very open to the types of digital goods offered on the network. That said our focus is currently elearning courses, software-as-a-service subscriptions, design assets, PC software, Mac software, and desktop games.

Q.

How do I get my courses on the Shop Hacker platform?

Our learning management system where all the courses are hosted is AcademyHacker.com. When you are setting up your courses on the Shop Hacker platform you will be prompted to add links to the course content. Typically Dropbox links or Udemy coupon code links with the content made available for download are used. Once you complete the Shop Hacker product listing and give our team access to the content we will get everything setup on Academy Hacker. Once the content is on-boarded into Academy Hacker, your Shop Hacker course listing will go live and your courses can be added by any merchant.